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At First Choice Car Care, we take pride in offering the best customer experience to Yulee, FL, Fernandina Beach, FL and Callahan, FL. We strive to provide our customers with the best experience possible each visit.
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463670 State Road 200 Yulee, FL 32097 Phone: (904) 225-2775
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I am really impressed with the quality of service and friendliness at First Choice Goodyear. I will recommend you to all of my friends and family in the area.
Mike, I would like to thank you and your staff for a job well done on my truck. I drove the truck 400 miles after I picked it up and it performs excellent, better than new. I took your rating survey and gave you the highest I could give. Very happy with all you did and I will return for service when needed for my car and truck. I would recommend you to anyone looking for service.
I would like to commend the staff at Goodyear in Yulee, FL. They offered fast reliable service and were extremely professional. I didnt have to sign any autographs or answer any silly questions. An all around wonderful experience.
I went up there at 8am on a Saturday to get an oil change. The girl at the front counter was going to schedule me for a 2 pm appointment and the owner Mike was sitting at the counter as well and said “ WoWoWo wait a minute. You can call me at 2 to see if I can get you in”. I ended up not calling back that day. I was A little taken back by his attitude. So now a week later, I’m calling to try and set up an appointment and whoever is working the desk keeps picking up and hanging up. I guess they have too much business and can’t keep up.
Business reply to this review:
That morning was crazy, I understand your frustration. I would have hated to have said come in at 2 PM and not able to get you in until 3 PM . That's why I asked to call back. I asked if you called back later, because we did get caught up at about 2:30 or so. I have customers call quite often , because they want to wait and it is difficult to over promise and then it would be they made an appointment and was 1 hour late to get it in. I apologize for the WOO - WOO - I was trying to only have you come in and get you in and out as efficiently as possible. The phone thing. We have an issue with line 3, so it keeps hanging up on calls. Comcast is supposed to come out on Friday to hopefully repair. Sorry for the issues. I understand and would be frustrated too. Mike
First Choice Car Care proudly serves the local Yulee, FL area. We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair. Let us earn your business. Schedule an appointment today.
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